privacy policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details are handled by the paypal server, comments, feedback, product reviews, recommendations, and personal profile

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. All payments are handled by Paypal.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.

if you don’t want us to process your data anymore, please contact us at info@sukerbuyc.be  or send us mail to: Katelijnestraat 5, 8000 Brugge -  Belgium

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@sukerbuyc.be or send us mail to: Katelijnestraat 5, 8000 Brugge - Belgium

Delivery

All shipments are made by Post.nl.be, B-post, DHL.  We can not guarantee the exact delivery time as, once your parcel has been  accepted by the courier, it is out of our control. Normally shipments in Europe take between 1-3 days, shipments to the rest of the world take between 2-5days. This depends on the delivery partner in the country of destination, and it sometimes takes a few days for customs to release the parcel.

To avoid parcels laying idle over the weekend, shipping will only take

place from Monday till Thursday.

Accepting orders and security

In deciding whether to accept your order we may use the information you have given  us, or we already hold about you, to confirm your idtransactions.  We reserve the right to decline your order; in which case, we will contact you by email and your payment will be refunded to your credit card or Pay pal account.

 

Sales Conditions

Because of the nature of our products, Choc-online.be cannot offer refunds or replacements of the items purchased online.The goods travel at buyers risk. Every effort will be made to ensure your satisfaction.

by chocolaterie sukerbuyc Proudly created with Wix.com

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